Office Equipment Specialist

Sales & Service Hotline: 2763 1383

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Policy



  -   Delivery

     ( 1 ) Burotech offers free delivery for any purchase of HKD$500 or above. Delivery fee as HK$100 would be charged for any purchase below HKD$ 500.

     ( 2 ) Aforesaid delivery service is subject to the location which can be reached by lift only. HKD$6 per floor shall be charged if the location is not able to be reached by lift. This additional charge is applicable to area that is not able to be reached directly by our vehicle, or building without a lift in use.

     ( 3 ) Delivery schedule :

     Monday to Friday – 9:00am to 6:00pm

     Saturday – 9:00am to 1:00pm

     (Except public holiday)

     ( 4 ) For main commercial area, delivery lead time shall be 2 working days. For non-main commercial area, delivery shall be scheduled once per week. For Tung Chung, remote district and airport, delivery shall be scheduled once per month.

     ( 5 ) If you have any query, please feel free to contact us via email to burotech@burotech.com or CS hotline as (852) 2763 1383.


  -   Goods Return

     ( 1 ) Any claim related to product quality, unconditional return service can be entitled provided that claim must be raised out within 7 calendar days (receiving day inclusive).

     ( 2 ) Please maintain the entirety of packing. No return service can be entitled if the product is consumed or the packing is opened.

     ( 3 ) Quantity must be inspected while receiving goods. For any variation, please contact our CS hotline as (852) 2763 1383.